CLAIMS Permission

• CLAIMS Permissions Table

  • This table outlines the various user roles and permission levels within the CLAIMS Management System. Each user type is associated with a specific set of permissions that control what actions they can perform, which claims they can access, and how they interact with claim data.

  User Type	Permissions	Scope	Note	Detailed Explanation
  CLAIM Supervisor (Supervisore sinistro)	CLAIM Superadmin All permissions on all claims. ✅ Customers, Quotations, Policies, Titoli, Blacklist ❌ No update economic historic values. ❌ No change damage class. ❌ No economic main lists. ❌ No remove permissions. CLAIM Supervisor like CLAIM Superadmin, but: ❌ No delete notes. ❌ No delete stati. ❌ No delete documenti. ❌ No CARD Operations. ❌ No email templates edit.	All claims		Full access to all claims/data across the system. Top-level authority. Cannot be restricted or removed.
  CLAIM Manager (Gestore sinistro)	CLAIM Manager like CLAIM Supervisor ❌ No create claim ❌ No assign manager ❌ Blacklist only view	Can see all claims but edit only on assigned claims		Same as Supervisor but limited to specific claims. Suitable for claim managers/team leads.
  CLAIM User (Amministrazione sinistro)	CLAIM User All permissions like Manager , but ✅ Create claim ❌ No payments, ❌ No reserves, ❌ No internal professional assignment ❌ Blacklist CLAIM SARC All permissions like User , but ✅ CARD Operations ❌ No payments, ❌ No reserves, ❌ No internal professional assignment ❌ Blacklist	All claims		Standard claims handler. Can’t make payments, set reserves, or assign internal professionals.
  CLAIM User Scoped (Amministrazione sinistro - sinistri di competenza)	CLAIM User (see above)	Can see only assigned claims where user is internal professional	on user interface can be added as "Fiduciario"	Works only on specific claims. Visibility and actions are limited to claims where the user is assigned as internal professional.
  STANDARD / DEFAULT User (Standard)	🔍 View only list of involved claims	Claims linked to policies under their intermediary		Basic profile. No edit/management rights. Restricted to claims tied to their intermediary’s policies.
  EXPERTS (Perito, medico, avvocato)	CLAIM Experts ✅ View ✅ Upload docs ❌ No edit ❌ No notes/economic data/no policies list/no customer info	Can see only assigned claims	on user interface can be added as "Fiduciario"	Can see claims where they are assigned. Can upload docs but can't edit or add notes/economic data.
  LAWYER EXTENDED (Avvocato - permessi estesi)	CLAIM Lawyer extended like CLAIM Expert but ✅ Can edit the claim ✅ Can send email ❌ No economic, No Card operations	Can see only assigned claims	on user interface can be added as "Fiduciario"	Can see assigned claims and perform permitted actions based on their profile. No system-wide edit restriction like other roles.